Personal Identification Information

• Full Name: First and last name
• Date of Birth: To ensure you meet age-related requirements
• Nationality: For KYC (Know Your Customer) and regulatory compliance
• Contact Information: Email address, phone number, physical address

Financial Information

• Bank Details: Including bank account numbers and payment methods
• Payment Information: Credit card details, payment history, and virtual asset wallet addresses
• Transaction History: Details of virtual asset purchases, sales, transfers, and exchanges

Identity Verification Information (for KYC/AML compliance)

• Government-Issued IDs: Passport, national ID card, or driving license
• Proof of Address: Utility bills, bank statements, or official documents
• Biometric Data: If required for identity verification (e.g., facial recognition, fingerprints)

Device and Usage Data

• IP Address: To detect and prevent fraud, and to improve security
• Browser and Device Information: Including device type, operating system, and web browser
• Cookies and Tracking Data: For analytics, user experience improvement, and personalization

A. To Provide Our Services

• Facilitate your access to and use of our platform
• Process transactions involving virtual assets and related activities (purchases, transfers, exchanges)
• Provide account management and customer support

B. To Comply with Legal and Regulatory Requirements

• Know Your Customer (KYC): Collect and verify your identity to prevent fraud and comply with AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) obligations as per FATF and VARA regulations.
• AML & CTF Compliance: Monitor transactions for signs of suspicious activity and report any unusual or potentially illicit activities to the appropriate regulatory bodies, as required by UAE law and FATF guidelines.
• Transaction Monitoring: Conduct ongoing surveillance of your financial activity to detect and prevent money laundering or terrorist financing.
• Regulatory Reporting: Share your data with regulatory authorities if required by law or under legal processes such as subpoenas or court orders.

C. To Improve Security

• Enhance the security of your account by identifying and mitigating potential threats or breaches
• Use encryption to protect sensitive personal and financial data
• Implement fraud detection systems

D. To Communicate with You

• Send you essential notifications (e.g., transaction confirmations, account activity, system updates)
• Provide updates about our services, promotions, or news, only if you have opted in for marketing communications

Identity Verification Data

• KYC documents and verification data will be retained for a minimum of five (5) years after the termination of our relationship with you, in compliance with FATF's recommendation on record-keeping for AML/CTF purposes.

Transaction Records

• We retain data related to virtual asset transactions, including wallet addresses, transaction amounts, and dates, for a minimum of five (5) years as required by UAE law and VARA regulations.

Account Information

• Account data may be retained until you request deletion or termination of your account, subject to legal retention requirements.

A. Service Providers

• We may engage third-party service providers to support our business operations, such as payment processors, customer service platforms, fraud prevention tools, and identity verification services. These service providers may have access to your personal information, but only to the extent necessary to perform their tasks on our behalf.

B. Regulatory Authorities and Law Enforcement

• We may disclose your information to UAE regulatory bodies, including VARA, the UAE Central Bank, or other governmental agencies, if required by law or to comply with legal obligations such as AML/CTF regulations. This may also include disclosures to law enforcement agencies if requested under applicable legal processes.

C. Business Transactions

• In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure that any acquiring entity adheres to this Privacy Policy.

D. Other Legal Compliance

• We may disclose your personal data in cases where it is necessary to protect our legal rights, defend against legal claims, or fulfill our obligations under applicable laws or regulations.

• Encryption: Sensitive data such as financial and identity information is encrypted both during transmission and while stored.
• Access Control: Access to your personal data is restricted to authorized personnel only, and we use multi-factor authentication (MFA) to enhance account security.
• Regular Audits: We perform regular security audits and assessments to identify and mitigate any vulnerabilities.

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete data.
• Right to Deletion: You may request that we delete your personal data, subject to legal retention obligations.
• Right to Object or Restrict Processing: You may object to the processing of your personal data or request restrictions on how it is used.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on consent for processing, you can withdraw your consent at any time.

• Cookies allow us to remember your preferences and offer personalized services.
• By using our platform, you consent to our use of cookies as described in this Privacy Policy.
• You may control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our platform.

• Know Your Customer (KYC): We collect and verify your identity, address, and other relevant details before allowing you to transact on our platform.
• Transaction Monitoring: We continuously monitor transactions for suspicious activity and comply with FATF's requirements on reporting such activities.
• AML & CTF Procedures: We use advanced tools and processes to detect and prevent money laundering and financing of terrorism in alignment with FATF's 40 recommendations.
• Compliance with VARA Regulations: As per VARA's guidelines, we ensure that virtual asset services we provide are compliant with UAE regulations for data protection, financial security, and consumer protection.

• Updates will reflect changes in our practices, legal requirements, or technological advancements.
• Any updates will be posted on this page, and the effective date will be revised accordingly.
• Please check this page periodically for the latest information.

• McCoin Virtual Assets LLC
• Email: compliance@mccoin.com
• Phone: 0585798074